Contact

Last updated: September 20, 2026

The fastest way to reach us is email:support@filecabin.app

What to include

• Something is broken: the page URL, your browser and version, and what you expected to happen. If a particular file fails, tell us its format and approximate size — do not attach the file itself unless you are happy to share it; we can usually reproduce from a description.
• A tool is missing: describe the job you are trying to get done. Tools are chosen by whether a browser can do the work entirely on your device, so that detail helps.
• Privacy question: ask away — the short answer is that your files are never sent to us, and the privacy policy explains exactly what is and is not stored.

What we cannot help with

• Removing watermarks or bypassing copy protection.
• Recovering a file you processed and did not download — nothing is stored on our side.

This is a small project, so replies are not instant, but every message is read.